Saturday, December 18, 2010

WHAT DO YOU EXPECT?


Often times conflict arises when people do not reach the expectations of others.  Unmet expectations are often the source of the conflict we experience in our lives.  For example, people expect others to behave a certain way (expectation line) and when they don't meet these expectations (performance line) conflict typically occurs.

Much of the conflict that takes place between people could be eliminated if expectations were clearly communicated with one another.  Here are a  few ways to help communicate expectations:
  • Communicate your expectations early on in the relationship
  • Communicate your expectations often
  • Communicate your expectations with clarity (make sure everyone is on the same page)
  • Communicate your rationale behind your expectations

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